Please read this document carefully before using the platform my66. By registering for or using our services, you agree to comply with all terms set out below. If any section is unclear, the my66 support team is ready to help.
Welcome to my66 ("Platform", "we", "my66"). These Terms & Conditions constitute a legally binding agreement between you ("User", "Member", "you") and my66 regarding your use of the my66.run website, mobile application, and all related services.
By accessing, registering for, or using any part of the my66 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms & Conditions. If you do not agree with any part of these terms, you are not permitted to use the my66 platform.
My66 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. Continued use of the platform following any amendments constitutes acceptance of the revised terms.
The my66 platform is intended exclusively for individuals who meet all of the following eligibility requirements:
My66 reserves the right to request proof of age and identity at any time. Any account found to belong to an individual under the age of 18 will be terminated immediately, and any remaining balance may be forfeited subject to a case-by-case assessment.
When registering for a my66 account, you are required to provide accurate, complete, and up-to-date information, including a valid Malaysian phone number, a secure password, and any other personal details requested. You are fully responsible for ensuring that all information provided is truthful.
You are solely responsible for maintaining the confidentiality of your my66 account login credentials, including your username and password. my66 will not be held liable for any losses arising from unauthorised access to your account as a result of your own failure to keep your login details secure.
My66 reserves the right to request identity verification documents (KYC – Know Your Customer) at any time, particularly before processing withdrawals. Documents that may be required include a Malaysian identity card (MyKad), bank statements, and proof of address. Failure to submit the requested documents within the specified timeframe may result in account suspension or termination.
My66 supports the following payment methods exclusively for players in Malaysia:
| Payment Methods | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | RM 30 | RM 10,000 | Instant |
| DuitNow | RM 30 | RM 50,000 | Instant |
| FPX (Maybank2u / CIMB Clicks) | RM 30 | RM 100,000 | Instant |
| GrabPay | RM 30 | RM 5,000 | Instant |
| Boost | RM 30 | RM 5,000 | Instant |
| ShopeePay | RM 30 | RM 5,000 | Instant |
All deposits into your my66 account must come from a legitimate source and be funds that belong to you. my66 does not accept third-party deposits. Any attempt to deposit funds from unknown sources or through a third party may result in account freezing and referral to the relevant authorities.
To make a withdrawal from your my66 account, you must have fulfilled all wagering requirements associated with any bonus received. Withdrawals may only be made to the same payment method used for your deposit, except in special circumstances approved by the my66 finance team.
| VIP Tiers | Daily Withdrawal Limit | Processing Time |
|---|---|---|
| Bronze | RM 20,000 | 2–4 hours |
| Silver | RM 50,000 | 1–2 hours |
| Gold | RM 100,000 | 30 minutes |
| Platinum | RM 300,000 | 15 minutes |
| Diamond | No standard limit | Immediately |
My66 reserves the right to request additional verification before processing withdrawals that exceed certain thresholds or are deemed unusual based on account usage patterns. This is a measure to safeguard your account security and ensure compliance with anti-money laundering (AML) procedures.
The minimum withdrawal amount is RM 50 per transaction. Account balances below RM 50 cannot be withdrawn until the minimum threshold is reached through gaming activity. my66 does not charge any processing fees for standard withdrawals.
All bonuses and promotions offered by my66 are subject to wagering requirements as specified in the terms of each individual promotion. Wagering requirements mean you must wager a specified amount before any bonus funds can be converted into withdrawable cash.
My66 takes any attempt to abuse the bonus system seriously, including but not limited to: opening multiple accounts to claim bonuses repeatedly, employing betting strategies designed solely to meet wagering requirements without genuine risk ("bonus hunting"), or colluding with other players to manipulate the promotions system. Any account found to have engaged in such abuse will be terminated, and all associated bonus funds and winnings will be forfeited.
All games on my66 – including slots, Live Casino (baccarat, roulette, blackjack, Dragon Tiger), Sports Betting (Malaysia Super League, EPL, badminton), e-sports (MPL, Dota 2), and lottery – have their own rules as stated within each game's interface. Players are responsible for understanding the rules of each game before playing.
The following actions are strictly prohibited on the my66 platform and may result in immediate account suspension or termination:
In the event of a technical error during gameplay caused by a system or software fault, my66 reserves the right to void the affected round and refund the original wager amount to the player's account. Winnings resulting from an evident technical error will not be paid out.
The my66 VIP Programme consists of five tiers – Bronze, Silver, Gold, Platinum, and Diamond. Tier upgrades happen automatically based on your cumulative deposit total and gaming activity.
| VIP Tiers | Cumulative Deposits | Weekly Cashback | Additional Benefits |
|---|---|---|---|
| Bronze | RM 500+ | 0.3% | Standard deposit bonus |
| Silver | RM 5,000+ | 0.5% | Faster withdrawals |
| Gold | RM 20,000+ | 0.8% | Higher withdrawal limits |
| Platinum | RM 100,000+ | 1.2% | Personal account manager, exclusive tables |
| Diamond | RM 500,000+ | 1.5% | Instant withdrawals, no limits |
VIP cashback is calculated based on net weekly losses and credited automatically every Monday. Your VIP tier can be viewed on your account page. my66 reserves the right to adjust VIP programme benefits with prior notice to the members concerned.
My66 is committed to promoting responsible gambling. We provide the following tools to help players stay in control:
If you or someone you know is showing signs of problem gambling, we encourage you to seek help immediately. More information on responsible gaming can be found on the Responsible Gaming my66.
You may close your my66 account at any time by contacting customer support via live chat or email at support@my66.run. Before closing your account, please ensure all pending withdrawals have been processed. Any remaining account balance will be returned to you once the verification process is complete.
My66 reserves the right to suspend or terminate any player's account without prior notice if:
In the event of termination due to a breach, my66 reserves the right to place a hold on the account balance while an investigation is carried out. Should the breach be established, the balance in question may be fully forfeited.
The my66 platform is provided on an "as is" basis without any express or implied warranties. my66 does not guarantee that the platform will be available at all times, free from errors, or that it will meet each user's specific requirements.
My66 shall not be held liable for:
Under all circumstances, my66's maximum liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the date on which the claim arose.
My66 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to members via email or in-platform notification at least 7 days before taking effect. Continued use of the platform after the amendment's effective date constitutes acceptance of the revised terms.
These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions shall first be resolved through negotiation between both parties before any formal legal proceedings are initiated.
Should any provision of these Terms & Conditions be found invalid, unenforceable, or contrary to law, that provision will be reinterpreted or removed in the manner that most closely reflects the original intent of the parties, and the remaining provisions will continue in full force and effect.
Behind these legal terms lies a genuine commitment we hold to every player who trusts my66.
Funds held in your my66 account are kept in a separate account from the company's operational funds. This means your money is always available for withdrawal regardless of the platform's operational status.
My66 is committed to processing all valid withdrawals within the timeframes stipulated by each VIP tier. Our records show that over 99.2% of withdrawals are processed within the promised timeframe.
All bonus terms are stated clearly with no hidden conditions. The RTP rate for each game is available for review. Your complete transaction history is accessible at any time from your account.
Your personal and financial information is protected by 256-bit SSL encryption and is never sold or shared with third parties without your consent, except where required by law.
My66's support team is available 24/7 in Malay, English, and Mandarin. Our live chat response time is under 3 minutes – we're here whenever you need assistance.
All games on my66 use a Random Number Generator (RNG) independently certified by eCOGRA and iTech Labs. Regular audits ensure every round is fair, every time.